Client and Borrowers’ privacy is a priority
Direct Mortgage Funding understands the sensitive nature of information used in the lending industry. Accordingly, we've implemented strong quality control measures including administrative, technical and physical safeguards such as:

  • Secure Record Management
  • Setting Policies for careful handling of confidential borrower and client information
  • Regular Scheduled Audits as company policy
  • SSL Encryptions and Authentication to borrower files
  • Managed Security Services
  • ID and password protection of all sensitive information

Information we gather and communicate
In compliance with government regulations in the funding and servicing of loans and as a means to offer products and services that best serve consumer financial needs, we collect and maintain a range of customer and former customer data including non-public personal information. The information is sourced:

  • From applications, supporting documents and other forms (such as phone, Social Security and account numbers, assets, income and employment history)
  • About transactions with us, our affiliates and our business partners (such as loan balances, payment history and other account information)
  • From credit reporting agencies (such as a borrower’s credit worthiness and credit history)
  • From business partners, vendors and service companies (such as a property appraisal, purchase contract or membership number)

Periodically we are required to disclose some of this data to third parties, such as credit reporting agencies, federal and state regulators and loan investors in order to serve our customers. We may also need to share some or all of this information with companies that perform services on our behalf (such as the vendor who prepares our monthly statements). These business partners are contractually bound to maintain our standards of confidentiality.

 
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Direct Mortgage Funding • Toll Free 1-866-394-8500 • info@directmortfund.com