
Client
and Borrowers’ privacy is a priority
Direct Mortgage Funding understands the sensitive nature of information used
in the lending industry. Accordingly, we've implemented strong quality
control measures including administrative, technical and physical safeguards
such as:
- Secure
Record Management
- Setting
Policies for careful handling of confidential borrower
and client information
- Regular
Scheduled Audits as company policy
- SSL
Encryptions and Authentication to borrower files
- Managed
Security Services
- ID
and password protection of all sensitive information
Information
we gather and communicate
In compliance with government regulations in the funding and servicing of loans
and as a means to offer products and services that best serve consumer financial
needs, we collect and maintain a range of customer and former customer data
including non-public personal information. The information is sourced:
- From
applications, supporting documents and other forms (such
as phone, Social Security and account numbers, assets,
income and employment history)
- About
transactions with us, our affiliates and our business partners
(such as loan balances, payment history and other account
information)
- From
credit reporting agencies (such as a borrower’s credit
worthiness and credit history)
- From
business partners, vendors and service companies (such
as a property appraisal, purchase contract or membership
number)
Periodically
we are required to disclose some of this data to third parties,
such as credit reporting agencies, federal and state regulators
and loan investors in order to serve our customers. We may
also need to share some or all of this information with companies
that perform services on our behalf (such as the vendor who
prepares our monthly statements). These business partners
are contractually bound to maintain our standards of confidentiality. |